Uber and Lyft have made getting a ride more enjoyable, affordable and convenient. I’m a huge fan of them for those reasons, yet I didn’t expect to gain something even more valuable with these services. There’s so much humanity and connection in a shared economy, and it has made a huge impact on both my life and my business.
The value of these rides extends beyond getting from point A to point B. In many cases, these rides become an opportunity for a type of serendipitous conversation that is increasingly lacking in our society. It is through these conversations that a driver teaches me valuable lessons — lessons that impact me as a person and as a founder.